Testimonials

"The work Matthew Record did has really helped us to make a step change in how we approach pitches.  We are more effective at opting out of pitches we are unlikely to win which saves us wasting time.  We can devote this time to pitches where we have a greater change of success."

Nicola Lynch, Business Development Director, Wragge & Co.

"Record Associates helped us successfully implement two client listening programmes - one around post transaction reviews, the other on client satisfaction. Both pieces of work were completed on time, by working effectively with Osborne Clarke's partners and adapting to our culture quickly. These programmes have been very well received by clients and lawyers alike with Matthew Record playing a critical role in achieving this buy-in."

David Eaton-Jones, Head of Sales, Osborne Clarke

"During Matthew's five month interim contract at Berwin Leighton Paisner, he very quickly built excellent relationships with partners and the marketing team. His enthusiasm, approach and skills helped us to achieve results on the various BD-focused projects on which he worked. In particular, a pricing initiative; advice to partners on client negotiations; and, tenders, including a re-appointment to the legal panel of one of the firm's major clients."

David Rough, Head of Client Management, Berwin Leighton Paisner

"Matthew Record worked with us over several months to clarify how we wanted to manage our existing clients and the steps necessary to win business from new ones. He designed and delivered a sales training programme that was flexible and met our needs, as well as assisting in our thinking on how to successfully implement it across the firm."

Liz Russell, Head of Marketing, Malcolm Hollis LLP

"I wanted to thank you for all your hard work in putting together the [client] pitch. Sometimes it amazes me how much time it takes to put these documents together and it can only be done with the support of good people, like you, ...... who help us access the information that's available and distil it into something that clients will find appealing. I particularly wanted to note that your good humour has been well received throughout this whole process."

Adam Levin, Partner, Dechert LLP